I had that with very small shops in non-touristy areas of Mexico where it was absolutely clear to not be a scam attempts by the shops owner. They had no idea what the terminal asked.
Their payment processor (the people they rent the machine off of) offers them this oppurtunity to 'unlock hidden revenue for merchants'[1][2][3] and they are happy to do this.
Visa in fact tried to ban it: https://en.wikipedia.org/wiki/Dynamic_currency_conversion
Of course, there are regulations and agreements with various institutions that should be followed - but it's free money for the shop, nothing else.
[1] https://www.shift4.com/blog/dynamic-currency-conversion-unlo...
[2] https://www.fexco.com/payments-and-fx/currency-conversion-so...
[3] https://docs.adyen.com/point-of-sale/currency-conversion/
Makes sense that shop owners in non-touristy areas haven't seen them before, as you'll only see that when the card has a default currency that differs from the default currency of the terminal.
So if your Mexican merchants "don't know" what their terminal says? Either you were their first foreigner, or they're useful idiots, or they know.
For my part, I'd just always assumed the charge would be ultimately converted by my bank in any case. Seems obvious now I look back, but I honestly just didn't think about the trick.
Just as an example that gives evidence for this, sometimes you'll go to the same place multiple times and the norm is they ask but occasionally someone won't. So it's not a policy.
I presume the people who don't just don't know about it, don't want to bother me and aren't aware it will make a difference.
He could have merely been the first to do the math and bring it up. I could easily see most tourists overlooking this sort of thing, or not mentioning it because they're already accustomed to it.
The other thing I hate to see is people using the currency conversion desks at airports, or buying foreign currency from their banks in advance of trips. They give you awful rates.
Assuming you’re traveling to a civilized country, just stick your card in an ATM when you land and pull out the cash you need. Good banks don’t even charge their own ATM fee, so your total cost is the $3-4 that the ATM owner charges, and you get a pretty fair rate.
Also people buy currency locally - before the trip - where I am from, and all the rates are displayed, both in a bank or in currency exchange. You can compare. And even when someone is lazy they can just ask friends which place has the best rates, everybody seems to know which (and the answers are true and conistent, I checked). Buying locally at a currency exchange is the cheapest option.
If I've just arrived home with $30 left of whatever currency was used in the place I came from, they could be taking a 30% cut and it would still be worth it to just due it there rather than physically visiting a bank.
That is, if the currency is one they're even willing to exchange.
Charging significantly more to accept foreign currencies goes back thousands of years.
There is however one very good argument for. Currencies with very high volatility. Think extreme inflation. If you accept their conversion you know what you pay in your own currency. You have then mitigated a risk. If your own currency is volatile then you might gamble and win. If the foreign currency is volatile you will usually win by paying in the foreign currency. If both are volatile then it is a blind gamble.
The important part here are the settlement dates. Your bank usually do not calculate the exchange rate of the eaxct purchase time.
That is the excuse for the "service". But it is still not wanted and I consider it evil.
When traveling places with rampant inflation you will notice that sellers always negotiate 2 prices. One in the local currency and one in what is considered an easy to use hard currency such as USD or Euros. Forgeries and less cash flowing around has made it harder to use other less know but otherwise hard currencies.
So sellers never care what currency you choose to settle in as very close to zero sellers have multiple accounts on the same terminal. And those who really need it will always negotiate in different currencies.
You might have experienced something like this at times when visiting Argentina or Turkey.
So the "service" is only there for those who want to understand what they pay in their own currency or mitigate a settlement date. And will pay for it!
Local terminal holders rarely care. But the ATM mafias (such as EuroNet) do very much so. Because they actively are playing the mitigation game and are allowed to add fees.
I strongly feel this field should be very heavily regulated. But too much money is involved. And if you look at where VISA and MasterCard are located you will understand that is not a regulation happy corner of the planet.
If you’re in a place that wants dollars or euros because their currency is “bad” (volatile or unable to freely exchange for dollars), they prefer dollars. You can tell because you get a better than official exchange rate.
I have to say I’ve never been somewhere that the currency was so volatile the settlement date mattered. Carrying local currency would be part of your risk? This could only come up in the almost-all-digital-currency modern world.