QA is the spouses of engineers. Management is a revolving door of the "smartest people" who are thinking about what to eat or their next job. Voices of reason get lost in the noise.
I'm starting to doubt they use their own product at home.
I'm a Google engineer. I often don't even recommend our products.
I suspect most engineers at most companies, working behind the scenes to see the sausage being made, grow reservations about recommending it afterwards.
I say it as a matter of having eaten other sausages as well and discussing the various sausages with my peers (if I may extend the analogy).