Our SaaS has a built-in AI assistant that only performs actions for the user through our GraphQL API. We wrapped the API in simple MCP tools that give the model clean introspection and let us inject the user’s authenticated session cookie directly. The LLM never deals with login, tokens, or permissions. It can just act with the full rights of the logged-in user.
MCP still has value today, especially with models that can easily call tools but can’t stick to prompt. From what I’ve seen in Claude’s roadmap, the future may shift toward loading “skills” that describe exactly how to call a GraphQL API (in my case), then letting the model write the code itself. That sounds good on paper, but an LLM generating and running API code on the fly is less consistent and more error-prone than calling pre-built tools.