The speed of their transaction search actively discourages me using it. It is extremely slow even when searching by the transaction Id which you would assume at least that would have a decent index on it.
Because there are a lot more contributors to request/response performance than just database indexes. Especially when you are at the scale of Paypal.
Your comment had the potential to be constructive and educational, but instead you took a condescending approach. That's unfortunate.