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Comment by paxys | Hacker News Reader

In tech a customer with an annual contact value of tens to hundreds of millions of dollars will get a dedicated team of sales reps, account mangers, customer support, solutions architects, and definitely an executive point of contact. I'm sure the McDonald's-Coca Cola partnership is worth orders of magnitude more than that.

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> tens to hundreds of millions of dollars

That's usually not "a customer", it's either THE customer, or at least a strategic partner with which the company roadmap is discussed. I'm think bounds like Intel and Microsoft, or Apple and Foxconn.

Is the correction approach best, here? Of course at most companies that’s a ton of revenue! I can confirm at Google 10-100M yearly spend didn’t get you roadmap insight. Can’t parse second half of the comment, (bounds = boards, maybe?) but if we’re talking companies of that size, 10M-100M is almost assuredly _not_ getting you a front row seat to R&D.

You made me realize I am too broke to properly understand the scale of "hundreds of millions". I took it as an order of magnitude higher.

You're right that mere millions won't get you that much love from Google.

Yeah, I would imagine it goes both ways. I think McDonalds would lose money if they switched to pepsi. (I think subway recently did)

>>In tech a customer with an annual contact value of tens to hundreds of millions of dollars will get a dedicated team of sales reps

In many Indian outsourcing firms, they permanently place a 'program manager' at big client's offices. Like for eg- Bank of America.

These managers also get a unlimited American express card, to spend on lunches, outings etc. You are expected to build 'relationships' so that when a project is needed to be won, you are just a call away from making it happen.

This is because a good percentage of the sales, projects, staffing, profits come from these big clients.

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