Can you elaborate on what the bureaucracy is you experienced? I'm a Hetzner customer since last month and so far I thoroughly enjoy it. Have not encountered any bureaucracy yet.
But basically after the initial paperwork I had some issues with my account getting flagged even though I wasn't using it 99.999% of the time. It's not a huge deal for me because I wasn't trying them out for anything serious. I just questioned how often that might happen if I was actually using it seriously and what kind of headaches it could cause me while re-verifying everything with them.
From people I know if everything is going good then their service is great. Server performance is good, pricing is good, etc.
I had more trouble onboarding AWS SES, with a process that felt more like me begging. With which I said fuck it and went with self hosting ever since (on a bare metal server no less)
I remember a time in France for instance, about 15years ago, it was mandatory to provide your ID when bying a mere prepaid sim card. No seller would actually check, and a coworker of mine who used to work for one of the largest french telcos at the time told me that once they ran some stats over the customer database and noticed that most names where from popular comics and TV show. They laughted and moved on. These days, the seller would at least ask for some ID.
aka circling the cattle.