But still, failing in a couple of years is really unacceptable. I was thinking 5 years for the battery and another 5 years for everything else. If you and me have to spend some $2,000 every 3-4 years it sounds more like a subscription service.
The other issue is that price point does not guarantee quality for any non-Apple boxes.
With the on-site option, they come to your home or business next day and fit any required parts.
The best experiences I've had with Dell hardware have been mid though... worse with HP, won'y buy their stuff at all any more.
I've had mixed to very good experiences with Lenovo... Even their cheaper IdeaPad options. My SO had an IdeaPad that lasted about 7 years, and she was pretty rough on it. Just replaced with another a few months ago. For what it's work, runs PopOS like a dream. On the down side are soldered ram, and shorter vnme drives that have apparently had higher failure rates, already have a replacement ready on a shelf.
My personal laptop is an M1 Air 16gb... it's been a pretty great little box, though with my vision what it is, has been very hard to actually use for much.