I agree but how many consumers actively purchase Bandaid or Kleenex over cheaper store brands? Becoming a generic term doesn’t always translate to great business. “I’ll put it into chat” could easily end up meaning “enter into Google’s AI prompt” for many people.
Consumers like chat, not chatGPT. Does it do a chat thing? Good enough for consumers. They'll probably call it chatgpt too.
The legal history of these is interesting, lots of household names have lost their trademarks, and lots of seemingly generic names are still trademarked. This way to the rabbit hole -> https://en.wikipedia.org/wiki/List_of_generic_and_genericize...
https://tsdr.uspto.gov/documentviewer?caseId=sn97733259&docI...