My source was this article which broke the RealPage story three years ago:
https://www.propublica.org/article/yieldstar-rent-increase-r...
> For tenants, the system upends the practice of negotiating with apartment building staff. RealPage discourages bargaining with renters and has even recommended that landlords in some cases accept a lower occupancy rate in order to raise rents and make more money.
...
> Apartment managers can reject the software’s suggestions, but as many as 90% are adopted, according to former RealPage employees.