Don't fault people who have to put up with this shit, day in and day out, for not having limitless reserves of patience. His job isn't Racism Educator, so why should he have to act like it?

I mean, yeah, ideally everyone is infinitely calm and can call these things out in a measured way every time they happen. But you're asking a lot from the victims here in order to spare the feelings of the aggressors. (Perhaps unintentional aggressors, but aggressors just the same.) What you're suggesting isn't easy.

And what's to say that the person he calls out will take it well? Look at what happened at his workplace: they told him that the things he was complaining about were only jokes and that he was too sensitive. Look at what is happening in this thread: people are complaining about his tone, complaining about his word choice, and insinuating that he's making things up. That's not even going into the people who start out ostensibly agreeing before segueing into what sounds like their main point: how racist they think the author was being.

So give the tone argument a rest. It's one of the most reliable distractions that people fall back on to avoid discussing racism, sexism, and all other kinds of oppression, and it's already taken over way too much of this thread.