If a journalist does not at least attempt to present their viewpoint as neutral I will immediate presume they have irrational bias and grow skeptical of what the journalist is telling me - no matter what side of the issue their bias is on. In other words, if you talk to me like a salesman I will presume you are trying to sell me and I wont want to buy.
Talk to me like an adult. Tell me what happened. That doesn't mean sugarcoating it. When I read the quotes and combine that with my existing knowledge of Roblox I can come to my own conclusions just fine.