I don't understand why you get mad at me, clearly you are not the one without your phone/contacts/emails not working. Just to make it clear, I really like Apple, is just that I expect them to keep doing well what they used to do well. The tech support is not giving any help and people is not being able to use their phones (in my case, a work tool and also the only way to keep connected while on the go) for a week with no answer whatsoever about this issue.