Classic. I see issues. Vendor’s status page is all green. Go to HN to find the confirmation. Applies to AWS, GH, everyone.
Edit: beautiful, this decentralised design of the internet.
Edit: beautiful, this decentralised design of the internet.
I don't like it.
Whenever there was an outage they would put up a fight against anyone wanting to update the status page to show the outage. They had so many excuses and reasons not to.
Eventually we figured out that they were planning to use the uptime figures for requesting raises and promos as they did at their FAANG employer, so anything that reduced that uptime number was to be avoided at all costs.
I think it's way more common for companies to have a public status page, and then internal tooling that tracks the "real" uptime number. (E.g. Datadog monitors, New Relic monitoring, etc)
(Your point still stands though.)
It’s obviously not a problem at every company because there are many companies who will recognize these shenanigans and come down hard on them. However you could tell these guys could recognize any opportunity to game the numbers if they thought those numbers would come up at performance review time.
Ironically our CEO didn’t even look at those numbers. He used the site and remembered the recent outages.
Or let's say your load balancer croaks, triggering a "down" status, but it's 3am, so a single server is handling traffic just fine? In short, defining "down" in an automated way is just exposing internal tooling unnecessarily and generates more false positives than negatives.
Lastly, if you are allowed 45 minutes of downtime per year and it takes you an hour to manually update the status page, you just bought yourself an extra hour to figure out how to fix the problem before you have to start issuing refunds/credits.
No. Not if you're not defrauding your customers, you didn't.
Requires zero insight into other infrastructure, absolutely minimal automation, but immediately gives you an idea whether it's down for just you or everybody. Sadly now deceased.
Reddit Status used to show API response times way back in the day as well when I used to use the site, but they've really watered it down since then. Everything that goes there needs to be manually put in now AFAIK. Not to mention that one of the few sections is for "ads.reddit.com", classic.
You can put your test runner on different infrastructure, and now you have a whole new class of false positives to deal with. And it costs you a bit more because you're probably paying someone for the different infra.
You can put several test runners on different infrastructure in different parts of the world. This increases your costs further. The only truly clear signals you get from this are when all are passing or all are failing. Any mixture of passes and fails has an opportunity for misinterpretation. Why is Sydney timing out while all the others are passing? Is that an issue with the test runner or its local infra, or is there an internet event happening (cable cut, BGP hijack, etc) beyond the local infra?
And thus nearly everyone has a human in the loop to interpret the test results and make a decision about whether to post, regardless of how far they've gone with automation.
I get why, but it would give me more confidence if they would tell me about everything.