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Comment by sylware | Hacker News Reader

working... until an "unfortunate" proton fix or game patch... as there is no official and legal technical support (nope, "verified" is not that support).

Onyl F2P games without paying for any micro-transaction guys while playing a proton title guys, the only non-scammy/sane way.

PROTON = 0 BUCKS for the moment.

Valve has to add a "Technically Supported Until EOS" green check mark... I could not care less of the "Verified" one (probably you could tolerate it if on steamdeck with the native steamos).

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What are you even talking about?

When you sell a product, technical support must be provided as a legal requirement in tons of countries.

Not the case with proton(wine) titles on elf/linux, namely illegal.

Easy enough to understand this time?

Can't see how that is true. The amount of abandonware games on windows is staggering. Let alone the unsupported legacy stack of apis in windows NT. If mega corp Microsoft doesn't follow these rules in the slightest... I think the foss devs will be fine

You are wrong (or evil).

foss, as is, is free as in free beer. There is no sale. It has not to be compared with sold pieces of software like "games" and windows.

And microsoft is doing technical support over some significant (non scammy timeframe) with EOS happening over long period of time (probably legal).

proton even being the same kind of software diarrhea than windows, it is still "different" and needs specific effort to maintain compatibility but it has ZERO official technical support, nil, nada, nothing. It is an extreme case and clear cut case. Valve has to come clean about it, as it may backfire.

For one, CD Projekt would have been sued if this was the case. If there ever was a broken game release, Cyberpunk 2077 was one, with a staggering amount of players complaining about game breaking bugs. And those didn't go away for a good while too.

The only thing that happened is that the investors sued the company. As in, the only ones in a proper legal relationship with the company. None of this nonsense of software support / warranty that OP asserts.

You are being seriously dishonnest. AI?

cyberpunk has had technical support for windows for ages, look they payed devs to fixed it FOR WINDOWS.

Proton has ZERO, nil, nada, nothing.

Valve has to come clean about this, or if threatening too much big tech market, you are giving them a nice legal leverage... foolish.

Valve is clean enough. They develop and support Proton. Their stance, and the working state of Proton is quite clear. They run the Deck Verified program, where they ascertain on how well the software from their store works on the deck, via Proton.

In case you are wondering on how they go about this, you can learn here:

https://partner.steamgames.com/doc/steamdeck/compat

>When you sell a product, technical support must be provided as a legal requirement in tons of countries.

Source on this please.

Let me bring up an example for the contrary: Persona 5 on Steam.

   THE PRODUCT IS PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND

https://store.steampowered.com//eula/1687950_eula_0 (from https://store.steampowered.com/app/1687950/Persona_5_Royal/)

This is the other way around pal. You have to bring the legal texts that exempt software like games of any technical support until EOS (End-Of-Service). I give you a hint: many "eulas" have illegal parts in many countries.

Funny, this kind of disclaimer is what you get from _FREE AS IN FREE BEER_ open source source software.

No, it's the other way around. You raise "When you sell a product, technical support must be provided as a legal requirement in tons of countries", and you bring the source to back that up, otherwise, the point is moot. I merely brought the counterexample as a courtesy, to clearly illustrate what the industry standard is, since forever.

People know that when you buy a product, some level of technical support is expected, software included. You are bluntly lying, AI?

Attacks and accusations won't prove your point. I see no sources. "People know", "they expect" are not legal requirement.

To clarify, I'm waiting for a source for this statement of yours: "When you sell a product, technical support must be provided as a legal requirement in tons of countries." This is, so far, baseless.

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