The problem was more that - in typical privatised fashion - the industry was treated as a cash grab, and property speculation and other side quests got more management attention than running a safe railway.
That first incarnation was so bad it was quickly nuked, and replaced with the hybrid arrangement we have today, which has a much better safety record, but is still comically expensive and inefficient.
And franchises very clearly have improved, so that's incorrect too. Delays and cancellations are down across the network, and that's before the system is reintegrated.
https://www.theguardian.com/business/ng-interactive/2025/oct...
The biggest disaster of privatisation was the loss of more than a century of engineering and management culture and knowledge. The UK invented tilting train technology, and it was given away to foreign corporations instead of being licensed and exploited in the UK.
This is the pattern behind all UK privatisation. Foreign countries and shareholders benefited hugely, while prices of essential services exploded, and service quality degraded.