There are, of course, the issues with lootboxes but even there they've kept their hands much cleaner than any other game developer.
It's a very well oiled machine, I had another VR headset ordered for sim racing, immediately canceled it when saw the Frame announcement because even if specs-wise it's a bit of a downgrade, I want to buy what Valve is selling.
They do seem to get a pretty big pass on that. Wonder what it is about.
Almost every other aspect of the company I find great, and I do wish they would release more games. Maybe Alyx 2 will come out with the headset? Could be what HLX has been this whole time, where people think it is HL3.
On sim racing in VR, absolute game changer. I would never go back to screens, it's the perfect application for VR.
Back 4 blood was just another "live service" game that stirred up hype, released in an extremely buggy state, poorly balanced, with terrible AI that was never fixed, without mod support or community servers. They cashed in on the initial surge of popularity, cashed in on the DLCs, and then it quickly died off because it didn't have any of the charm or reply value of the games they claimed to improve upon.