Presumably, this is a way to collect diverse training data for the robot to be trained on. Wash and fold as a service is valuable (to some people), and presumable the “extra steps” are offset with the in-home aspect of this.
Meanwhile, the ethical considerations are huge. Laborers are literally training their replacement, and probably at questionable wages. They’re also explicitly inviting someone into your home remotely, and that person can see and interact with your house. Feels like a privacy and safety risk. Additionally, it seems likely that this would be a literal Trojan horse to allow international labor to work within the US without dealing with actual immigration. Oh and just for good measure, it’s taking the jobs traditionally held by some of society’s least privileged and most desperate workers.
Anyways, if it actually works, I want one.
Edit: I feel compelled to note that apparently they’re hiring in Palo Alto for these roles, today.