It is paramount to not ignore the state of the world. Poverty, wars, inequality in the distribution of resources, accelerated natural disasters, political instability… Those aren’t going to be solved by a machine thoughtlessly regurgitating words from random text sources.
Even if a world where people don’t use their brains were desirable (that’s a humungous if), the present is definitely not the time to start. If anything, we’re in dire need of the exact opposite: people using their brains to not be conned by all the bullshit being constantly streamed into our eyes and ears.
And in your world, what happens when a natural disaster which wasn’t predicted takes out the AI and no one knows how to fix it? Or when the AI is blatantly and dangerously wrong but no one questions it?