Use the website. I’ve never seen a bank where a mobile app is the only option for remote access. If my bank did that, I’d switch banks.
Also many websites are making it remarkably hard to not use the app if they even remotely sense you're not on an actual PC. FB and LinkedIn aren't banks but prime examples.
I like my credit union.
Indian banks provide their full suite of services through WhatsApp. I have opened and closed accounts, completed KYC and authorised transfers through it.