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The wording Discord used leaves open the possibility that a ZenDesk account was compromised through no fault of ZenDesk.

Kinda feels like Discord is lying by omission.

Edit: Actually my bet is their support staff just sold them out.

vx-underground claims to have communication with the group, and this post of theirs adds to the support agent theory: https://xcancel.com/vxunderground/status/1976238815665856646

> they were able to compromise Discord Zendesk by compromising a "BPO Agent" (outsourced support).

> Of course, as is tradition, it is also entirely possible they're lying