Source: tons of references at end https://medium.com/@trendguardian/why-we-are-dispensable-7a5...
What I've heard as a counter to their uselessness is that they function as a sort of legal corporate espionage. You should do this because my other customer that I cant name but I'll just call Mr.Faang is also doing that.
https://en.wikipedia.org/wiki/The_Unaccountability_Machine
I do like this take. I'm a cynic at the core but I've been trying to see the slightly less cynical side of things lately.
> they'll make a bunch of reports and excel sheets
Reminds me of a dilbert comic where he says the excel sheet is full of errors and incorrect data but it doesn't matter because no one will look at it again unless it reinforces a decision mgmt has already made.