And there's your answer. Bet they're replacing most of their artisinal subtitlers with AI.
Back when they had software developers they were rapidly improving the app but someone decided they needed more executive bonuses and laid everyone off. Their software hasn't moved an inch since.
Funimation had the same idea. They bailed out of VRV (Crunchyroll's attempt at an anime "marketplace" all-in-one app) and released their own garbage app that is somehow much much worse.
It is the classic "we have exclusives so these drooling morons will take whatever we deign to give them because we're the only ones with show X/Y/Z" move.
Funimation lowered the bar so much I thought it couldn't go lower.
Who knew HiDive would prove me wrong.
For its own translations in Germany, CR uses freelancers which are VERY GOOD at their job, do not confuse them with the US Crunchyroll which consists mostly of the infamous Funimation staff.
https://www.reddit.com/r/anime/comments/1lqzdva/crunchyroll_...
They probably went with a "lowest bidder" approach and then didn't sufficiently check the quality of work being submitted.