I have a paid 365 account and couldn't determine from logging in or account info screens if I was on paid or just the freemium version with my 365 plan
In testing out what I did have access to with Copilot, it was incredibly bad compared to ChatGPT or Claude, so I decided not to pay for Copilot whenever I see an ad for it.
If only MS could have asked Copilot whether their naming strategy makes sense.
The portal completely changed in design and the former portal functionality is hidden in a tiny search icon in a knock off chatgpt interface.
The average non-technical corporate user must be so confused.
And it used to be better. Copilot.microsoft.com would just redirect to the best version you had access to. But they dropped that for whatever reason.
Not to mention ton when they renamed Lync to Skype…
Even now it's mostly useful as a teams backend. But even that doesn't solve the shitheap problem, as any team you create in teams, or every yammer group automatically creates sharepoint sites which are not very useful as a sharepoint site and clutter up search results.
Users often don't understand that when they share something in teams there is an actual sharepoint behind it and sometimes people fiddle with permissions there and then other people don't understand why they're not allowed to do X or Y because the controls aren't fully exposed in the Teams interface. It's such a mess.
In this respect, as in many others related to .NET, Microsoft was inspired by Java. In the late 90s, Java wasn't just a language, it was a VM, runtime environment, enterprise platform (Java EE, now Jakarta EE), smartcard technology, remoting protocol, operating system, desktop environment, floor wax, dessert topping...
It's easy to pick an arbitrary date and point out the lack of profit. But why don't we pick a date a year from now? Or three years. Or five years.
I think over time users will come to assume that their computing device has, as part of the many tools on it, a tool that they can ask about stuff and get general answers.
Is it profitable right exactly now? No. But I suspect it will become completely commonplace in a few years, and not even worthy of note or comment for the average user.
MS isnt some cash-strapped startup that needs to post instant profits right this moment.
Hmm no, but they are clearly under pressure. Integrating Copilot Chat in office was a pretty big move, and the constant rebranding of everything also feels like they have zero vision and are losing control and scrambling to fix it.
I wonder if Copilot Chat in office will really convince users though. As it doesn't have access to Graph it will lose some of the most valuable 'intelligence'. And thus users will try it, get convinced it's pretty useless and be more hesitant to pay for a license in the future.