I personally experienced this while working for a charity that used Google workspace. After 8 years they suddenly froze the account. The freeze lasted 32 days. During this period they could not operate and Google was completely unresponsive for the first 2 weeks. Google then started demanding various forms of proof of incorporation, various employee government ID's, things like that. We provided all this information. After another week of silence they started asking for ID's of people that did not even work there. We told them we could not provide this information, because of that. Silence. Finally at week 4 we got a call from someone in India that told us there was nothing they could do and the response team would continue to investigate. We are not allowed any contact with the investigation team. Then 32 days after being locked out,the account was silently unlocked again with no explanation.
I cannot discourage people from using any google product for their business any more strongly than this story. They are a terrible company and do not care at all about their customers. They are too big to fail so they just stomp all over you.
Remember google has no way to contact them other than an email form. Which we filled out 2-5 per DAY, which went mostly un-responded to. In the painfully rare case that you do get someone one the phone they will just be someone in India that tells you sorry, nothing we can do.