Is there a good rundown on what they see / like?
I’ve only seen salesforce from a non sales perspective and it was a horror show, but I’m curious what it looks like to sales folks who like it?
I’ve only seen salesforce from a non sales perspective and it was a horror show, but I’m curious what it looks like to sales folks who like it?
But they are horrible at integrating with anything else, making engineers happy, make data and AI people happy. They wall everything in. Guess what, you are not their customer. The sales people are.
So yeah, I hate them, but even more reluctantly, I admit that despite the multi million dollar invoice they send each year, we haven't really found a worthwile replacement. And most of our staff is actually quite positive about them because the old system was MS Dynamics, which is even worse.
It's sold as the magic sales tool that does everything. And it does do everything, as long as a developer builds whatever everything is you need first. Otherwise it doesn't do anything. That's pretty heartbreaking to watch people realize on repeat.
Salesforce puts sales people first, and salespeople's job is often reduced to extracting value from customers and tech.