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I’m pretty certain if you check the ToS that Anthropic doesn’t guarantee a level of response quality, and explicitly even says there is zero guarantee, even for paid plans.

So to be fair, you are getting exactly what you paid for - a non-deterministic set of generated responses of varying quality and accuracy.

I would not count on any compensation. I was a Pro subscriber until the third week of May when I was no longer able to login due to some auto ban. No idea what triggered it but no one from support has bothered to respond to my appeals form submissions. A lost cause.

Hey, they need that $200 to postpone their inevitable bankruptcy