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I'd be curious to hear what happened personally.

Here it is: https://ipinfo.io/blog/post-mortem-september-17th-api-outage

Thanks! I also use cert-manager with the dns-01 challenge so this is super helpful / a good warning.

I think the main thing was that we were doing a migration. We operate a very large-scale infrastructure, and our engineering team is super talented. However, you can imagine this is not a very common case.

I appreciate you taking a look. Let me know if you have any feedback for us. I am the DevRel, so I hang out in the community. If you see any issues where you think you need immediate support, post that in the community, and I will respond.

https://community.ipinfo.io/

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