Why? I don't care how the chrome engine works. I care about building a great CX and making money
I couldn’t care less how much customers like something; what matters to me is if it’s technically perfect.
This is also why I will never be happy at any job, because it turns out technical perfection doesn’t pay the bills.
For example, I'm sure many of the common command-line utilities are considered technically perfect by their developers, but outside of some common use cases you've memorized, they are all a pain to use because of how undiscoverable CLI is by its nature. The "wrong input, go read some manuals" style of error messages doesn't help either.
I myself always start from user requirements and work my way down from there.
If you think that's sluggish, that's a you problem.
I doubt it, sounds like confirmation bias.