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Rule #1 at McDonald's: Never customize. If you don't want pickles, take them off yourself. Otherwise they'll just get it wrong.

Whenever I took my kids there I told them "if you don't want it the way they make it then don't order it."

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I've customized our McD's orders for my entire life - they mess it up maybe 1/20 times, about the same ratio I'll have to park and wait. Otherwise it's always worked for me!

I almost always (except if there is a big queue) customize something, because then it's guaranteed made at the spot, instead of the heated old stuff. And since I started using the kiosks, the orders are always right, and fresh.

A custom order used to be a hack to be sure you got a freshly-made sandwich and not one that had been sitting in a warmer for 15 minutes, but they make everything to order now. And they still fuck them up, often.

And many people are now getting delivery which means another 15 minutes in the delivery vehicle picnic bag.

> but they make everything to order now.

Hard to know for a fact without knowing where I live, I'm guessing :) FWIW, it's not true at McDonalds in Spain, they definitely have popular stuff sitting behind the counter for longer than the items you customize here.

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