FTA:
> We do have bad aluminum-framed windows, and we also have no insulation in our ceiling, so maybe all the heat goes to our upstairs neighbors. I also have various fans sucking air out of the apartment non-stop, one in each bathroom and one from the clothes dryer (when I hold an incense stick up to it I can see it pulling in air even when it’s not running), plus I have an elevator that opens into the apartment which might have a chimney effect.
They not only have zero insulation, they have negative insulation. They would have saved more money/energy by simply stopping all the heat/cold loss. And (at least in my state) they'd still get rebates for installing new insulation.