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bigstrat2003

I think the blog made a difference, yes - but that doesn't mean it was just a PR move by Amazon. It's perfectly possible that the Amazon employee who contacted the author truly does care and wanted to help because of that. It's fair to say that without the blog post this issue wouldn't have been noticed or fixed, but anything past that is really just speculating about people's motives.

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>but that doesn't mean it was just a PR move by Amazon

Being a PR move isn't inherently a bad thing.

The bad thing is the lack of support when PR isn't at risk.

>It's fair to say that without the blog post this issue wouldn't have been noticed or fixed, but anything past that is really just speculating about people's motives.

My only (minor) issue with the blog post is starting by saying "Not because of PR" when the opening email from the human at amazon was "saw your blog". I think it is evident that Tarus Balog did indeed actually care!

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