Trying to get that stuff resolved was such a pain that I eventually had to ask a friend who knew someone that worked at Google for assistance. Their support team had absolutely no public contact info available. I eventually managed to get my data and migrate the services I actually use (Google Fi and Youtube) to a non-workspace account.
The funny thing is that a few months later they tried to send a $60 bill to collections because they reopened the account for 2 days for me to migrate things off. I was originally going to pay it to just get them off my back, but Google's own collections agency wouldn't let me pay through card or check or anything. The only way I could pay was to "Log into your Google Workspace account" which NO LONGER EXISTED.
Now it's just an amusing story about incompetence to look back on, but at the time it was stressful because I almost lost my domains, cell phone number, and email addresses all at once. Now I never trust anything to a single company.
"Can't share the subscription because the other person in your family is in another country."
Okay guess I'll change countr- "No you can't change your Google Workspace account's country."
IMO, Google is still the best option. I like GMail (their spam filtering is nearly flawless), Google Drive and Docs is the right mix of working and complexity, Google Photos integrates well with what I use, etc.
It's basically Google One with the tradeoff of my rough edges in exchange for hosting my own final.
I've occasionally looked at switching away (to proton, MSFT, etc) and the most likely switch would be to a personal Google account.
I'm arguably "in too deep" because it'll soon be 20 years that I'm a google customer for that domain. At the time they were definitely the best option (I used to even self-host DNS for my domain on my home desktop).
In the corporate world, having faced a mix of options over my career, I still prefer the google stack (with the exception of google chat which I last used 3 years ago and wow was that bad at the time).
I must not have been awake when I wrote this...
It should be "the tradeoff of the rough edges in exchange for hosting my own domain".
Yes, of course, the individual employees know. But the decision making for these kinds of things is usually a full-time middle manager, who isn't deciding on behalf of Google as a whole, but on behalf of their organization within Google (could be 50 people, could be 2000). It's not just _not_ that manager's job to make the globally optimal decision for Google, it's actually likely often in direct conflict with their job, which is basically "set the priorities of your org such that they launch things that make your boss look good to his boss". Spending headcount on maintaining niche stuff is usually not that (and takes resources away from whatever is).
The integration between Google products is definitely one of the things that keeps me with them.
I've seen more than a few companies that are no better at their core service than the giants.
Small companies I've been working in are sometimes even worse.
Web app which takes 10+ sec to fully load? That's ok, focus on the new features!
This web app wouldn't survive unless it already had backing of the Microsoft level or did offer immense unique value to its users.