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How is it wrong to send my personal shopper? How is it wrong to have an agent act directly on my behalf?

It's like saying a web browser that is customized in any way is wrong. If one configures their browser to eagerly load links so that their next click is instant, is that now wrong?

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Here's a good rule of thumb: if you have to do it without other people knowing, because otherwise they wouldn't let you do it: chances are it's a bad thing to do.

if you send your personal shopper to a store, and the business is... closed for business, or refusing you entry, and you just... go in anyway.

that's called breaking and entering, and generally frowned upon -- by-passing the "closed sign".

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