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And they're a best-effort, asynchronous store-and-forget^Wforward, reply-whenever-if-at-all solution.

What is an LLM that transcribes it and plops it in the CRM queue?

An opportunity to rant about South Africa, because that's surely what the email said - honest, that came out the request to transcribe!

In other words, a singularly noisy pipe. (yeah, I know, it's going to be great as soon as it starts being great)