A customer is someone who pays for a service or product, right? When I've paid Google, I at least have been happy with the support. My 2c.
Who handles the support for Outside?
In other words, by implicitly paying with “attention” you agreed to the contract which has no support, you cannot then complain about having no support.
You are welcome to not use a Google product.
Also: I would argue that there is support for "Outside", as you put it. Fire dept/ambulance/police for emergencies, government at various levels for some things, utility companies (e.g. if a water line broke or whatever), etc, etc.
I suppose you could argue for some sort of tracking system that would give Google data to prove that you do in fact buy what you buy, so Google would know that you aren't a penniless hermit, customer of noone and source of no money. I can see some disadvantages to such a system though, and I think you can too.
I think each of us has to make a choice: Either be a paying customer or accept that you're not a paying customer and aren't going to be treated like one.