That's crazy... Did they bill you for the cost of shutting down the MRI and refilling the helium?
Even after adding MRI levels of force a 1oz pen is still gonna be something that you can pick up.
Not removing it sounds dangerous though.
It would come off ok, this happens from time to time, but that facility needs to lift its game.
Peripheral staff (nurses, anaesthetic techs etc) visiting are the usual source of these accidents.