We have a number of Ring devices and are overall happy with them but your 12 menus deep comment is on the money.

Even workaday settings for devices are scattered haphazardly hither and thither through the many pages of their app’s interface and I regularly find myself having to Google for the location of settings.

It’s crying out for, at least, some sort of smart search box.

So “hard to find” for something like this is practically guaranteed.