Current LLMs still struggle with real-time dynamic conversation and cultural context switching that sophisticated scams require, though they excel at scripted interactions and will likely augment rather than replace human scammers in the near term.
Yes, but most of these scam call centeres don't engage in sophisticated scams. They have pople fumbling through scripts. There's not much improvising. It's all about the quantity and finding the victims who are willing to look past the sea of red flags.
It won’t take the jobs of the call center slaves.