As genuine customer service migrates to robots, it may change expectations as to what sounds legitimate? So in the future the genuine human ringing you up would smell like a scam whereas the genuine robot will have weight - irregardless of its legitimacy?

The best AI voice generation is already much more realistic than the typical TikTok robotic voices, and they're only going to get better. It won't be long before the only reason anyone will generate artificial voices that are obviously fake will be choice, not tool limitations.

The tiktok robot voice is deliberate I believe, it's branding. It's not a limitation of technology.

The tiktok robot voice is old news, they can do realistic-enough human-like voices now, with verbal tics and everything.

Would they be good enough to defraud an elder on the verge of dementia?

> that sophisticated scams require

Yes, but most of these scam call centeres don't engage in sophisticated scams. They have pople fumbling through scripts. There's not much improvising. It's all about the quantity and finding the victims who are willing to look past the sea of red flags.

This could be said about basically any field of work.