Have you ever tried to return something bought at a clothing store? I made that mistake once in France.
You’re creating an absurd standard “repeatedly return large expensive items” but even every day things are way easier in the US.
You’re creating an absurd standard “repeatedly return large expensive items” but even every day things are way easier in the US.
From my point of view processing a return costs the store money. If they don't make a high margin they will (try to) discourage it. If in US everywhere they are fine with it for me it means they make higher margins everywhere.
On average US companies are much better with customer experience. Of course until they corner you, then they may choose not to and then you have it worse than Europeans.