My main issue with the people running Mozilla is that they have wasted vast sums of money on executive salaries and their half baked notions of new initiatives the company should take up (and later abandon) that don't involve building web browsers, email clients, or supporting development tools.
Your main issue is in direct contradiction to most people's issue with Firefox - it relies on Chrome for revenue.
They repeatedly try other revenue streams and people hate them for that too. It's a lose-lose, because, for some reason, people hate Mozilla almost viscerally. They're held to such a frankly insane standard as compared to Chrome.
I mean, Chrome shits on users in every way you could possibly imagine and nobody seems to care. Chrome is married to Google and nobody complains. But Firefox is less married to Google and it's a 100x bigger problem. How? What's the formula here?