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I'd be upset if this happened too, but there's no evidence of that. My guess is that warning shots were fired.
Did I miss something from the article? I did read it.
There's no disagreement about contents of the article being a war crime, if it is true.
Haaretz is not a reliable source, they often publish hearsay and seldom verify the testimonies. We have reports of seemingly daily massacres around food distribution sites mostly originating from one single "journalist" with direct self described sympathy towards Hamas and source always being "locals told me", yet somehow it ends up being published in Reuters et all on a semi-daily basis.