Doesn’t matter if they do one off fixes because they decide that’s the right thing to do - product is still EoL. You won’t get support if, say, Word crashes due to a core library bug. You can’t rely on them doing regular testing. EoL.
Doesn’t matter if the DoD comes to some ridiculously expensive bespoke support arrangement - still EoL. You could probably offer them enough money to provide a support contract for MSDOS 1.0, but that’s still EoL for everyone else and in general.