Aren't the govs that are voting in all over the place on right wing side all for 'personal responsibility' and no gov coddling? But sure, I am absolutely for rules for these companies, having a number to call with a human etc and not actually bring allowed to not offer that because the service is free or cheap and the company very large so no one thinks it will matter.
Drives are very cheap these days and it seems he had most of it local but went full cloud.