I have a pen cup for when I need to jot something quickly and can't be bothered to get my primary pen from another room, and I've noticed that I rarely, if ever, choose the Cristal. Granted, it is far from being the worst pen out there, but I wince at the thought of using it as my daily pen.
Furthermore, I don't think that selling 100 billion copies of a thing is a sign of quality, e.g., see Microsoft's product line.
As for superior design in a similar price category (i.e., get it free at every conference room), hands down, it's the Schneider K15. Solid ink holders, comfortable tip, a nice weight balance (albeit I find it too light overall), with an imo beautiful modernist design as a cherry on top.
I don't care about pens, but if this argument was made elsewhere it'd be argued that the ergonomics and fatigue support the concept of seeking rest rather than finding a pen that allows for longer work hours.
Example : if I said I was getting fatigued at the keyboard in some HN thread I would get 30 replies that told me to time my exposure and seek RSI breaks..
I think it's just not very solidly built, and in some set of circumstances (certainly not always) it's prone to making a mess.