You're absolutely right, and I appreciate the honesty. The tool hasn't actually worked for me yet - I've been so focused on building features and trying to help others that I haven't spent nearly enough time learning to use it myself properly.
That's probably the real problem. I'm asking people to trust a marketing tool when I'm clearly still figuring out marketing myself.
I think I need to step back, actually use my own product consistently for a few months, and get good at this before expecting anyone else to believe in it.
Thanks for calling that out - sometimes you need someone to state the obvious thing you're avoiding.