The article doesn't mention if tips are included in their calculation (I suspect not).
Are Uber/Lyft still cheaper after a 10-15% tip?
Are Uber/Lyft still cheaper after a 10-15% tip?
Uber also can increase the cost of the ride on you with unexpected routes or time. Yes you can complain, but I am sure plenty don’t even notice.
The math isn’t wrong, but it’s not so black and white.
I’m in the camp though of “I would pay double not to deal with a human”
the data set used for the study, while massive, was limited to 2017 data. [...] Uber only added a tipping function to its app in 2017
So the study was either before you could even tip in the app or soon after and when it was still new.
A more recent study would interesting.