Some of this in any case sounds like the usual "did not grow up in white collar society, got white collar job, got in trouble for violating white collar norms" that class-changers go through. Lots of !!fun!!.
I too get troubled when the operations staff get "invisible'd" - they are members of society too and should be treated with dignity. But in a tolerably decent situation, they are recognized and respected in their field as well. Even if its the evening shift to do the janitorial work. There's nothing _immoral_ about having a party and hiring some people to clean up. It's treating them as _lower_ than you that is the failure.
Anyway. There's an - as far as I know - as yet unwritten story around those of us who came from non-white collar backgrounds and found this new world confusing.