Given their excellent record, it's strange that ElevenLabs would make a basic transcription mistake in the embedded introduction video[1].
At around 30 seconds in[2], an AI agent types and says, "Hi! Welcome to our design studio." to which a customer responds「すみません、日本語で話してもいいですか？」(Sorry, may I speak Japanese?).
The AI agent then says 「もちろんです。日本語に切り替えましょう。」(Of course. Let's switch to Japanese.) but types「ご心配なく。数量は柔軟に対応できます。」which means "No worries. We can be flexible with the quantity."