> What universities were (and still are) really great at is being a place for intense learning.
Are they? A lot of professors hate and/or are bad at teaching. Especially at R1 research universities.
There are lots of problems, specifically for undergrads:
- Large class sizes
- Professors that don't like teaching
- Professors that can't teach well
- Professors that hand off teaching to TAs, RAs, doctoral students, etc.
- Poor feedback on homework, essays, projects, and exams
- Unnecessary classes
- Outdated classes and curriculum
- Sports programs that serve as recruitment and distraction that are orthogonal to learning
- Admin structures that care more about facilities, growth, and recruitment than learning and research
- Systems that are "too big to fail"
- Student loans that are disconnected from bankruptcy, which feeds a recursively growing monster in such a way that it isn't exposed to evolutionary pressures. There is no risk, so malinvestment doesn't bear consequences.
> What 99% of their customers now want is vocational training to get a well paying job.
You can want a curriculum rich in theory and the vocational training for a well-paying job. The problem is that universities are full of perverse incentives - the admin and faculty are at odds, and often even the faculty itself isn't aligned with teaching.
It's a weird org structure steeped in tradition, nostalgia from alumnus, and a faculty tenure system that doesn't always reward the right things.